Position Title: Consumer Loan Officer
Location: Herndon, Virginia
Industry: Financial Services
Status:  Full time

Position Summary

  • Assist customers with processing loan applications
  • Work with clients to identify their financial goals and assist with obtaining goals
  • Interview and counsel loan applicants and provide exceptional customer service
  • Provide detailed information on all types of loans offered as well as interest rates, collateral requirements, terms, and all other products and services that will benefit the customer
  • May refer loans to the Senior Loan Officer for approval
  • Cross-sell other products and services such as Life and Disability Insurance, Auto Warranty and GAP protection
  • Transfer loans from other financial institutions while processing loans for members
  • Communicate loan decision to clients
  • Prepare documents and thoroughly review with members to close the loan
  • Review approved applications to determine that all conditions have been met prior to funding

Qualifications Summary

  • Effectively communicate loan policies to customers
  • Up to date knowledge of loan funding and documentation procedures
  • Experience with Debt Management Programs (Balance and Debt In Focus)
  • Knowledge of Lending regulations including ECOA (Regulation B), Truth-in-Lending (Regulation Z) and Fair Credit Reporting Act (FCRA).
  • Knowledge of current lending industry software and terminology
  • Ability to quickly calculate payment schedules
  • Keep current on new types of loans and other financial services and products in order to better meet client needs.
  • Ensure highest quality and accuracy of loan documents.
  • Experience with one or more of the following: LoansPQ, Power Center, EIC (Enterprise Interaction Client), Certegy (secure email), Fidelity (credit cards), ePort credit reporting, Nada Guides, Auto Warranty and GAP programs
  • Availability to work a flexible schedule of 8AM-4:30PM, 9:30AM-6PM or 10:45AM-7:15PM Monday through Friday and rotating Saturdays from 9AM-1PM (40 hour work week)

Competitive salary commensurate with years of experience and education. Excellent benefits, free parking and generous PTO plan. The selected applicant will will undergo a background and credit check. US citizenship is required.