Job Description

Position Title: Employee Relations Specialist
Department: Human Resources
Location: Alexandria, Virginia
Report to: Human Resources Manager

Brief Summary:

The HR Employee Relations Specialist is responsible for administering policies/procedures and providing support to employees concerning employee relations activities and investigating grievances/complaints.
Overall Summary:

  • Responsible for preparing correspondence, spreadsheets, and a variety of standard and specialized reports of varying complexity, researching and analyzing information, and conducting and completing surveys.
  • Maintains the HR Division’s file system regarding discipline, grievances, settlement and release agreements.
  • Monitors disciplinary actions to ensure consistency.
  • Maintains effective working relationships with other departments, as well as internal and external agencies.
  • Provides assistance in labor negotiations and assists in analyzing the impact of negotiation proposals.
  • Assists the HR Management Team in preparing material and conducting training of supervisory personnel in matters pertaining to disciplinary actions, grievance procedures and labor agreements.
  • May function in a wide variety of situations requiring application of skills in employee counseling, fact finding and facilitation between employee/manager relationships.
  • Makes recommendations for changes to existing policies to ensure compliance with new or proposed regulations.
  • Investigates and responds to disciplinary matters, EEOC complaints; investigates internal and external complaints/grievances/inquiries.
  • Assists and participates in conducting pre-disciplinary meetings.

Qualifications Summary:

  • Minimum three years relative experience in human resources employee / labor relations.
  • Bachelor’s Degree preferred; preferably with a focus in Human Resources, Industrial Relations, Business Administration or related field.
  • Fluency in Spanish preferred
  • Strong knowledge of labor and employee personnel principles, practices and methods.
  • Excellent communication and analytical skills, as well as the ability to exercise sound judgment and arrive at sound conclusions.
  • Knowledge of federal and state employment, civil rights and labor laws, rules and regulations.
  • Knowledge of HR record keeping/file maintenance methods, practices and procedures.
  • Knowledge or research and investigative methods and practices.
  • Knowledge of mediation, negotiation, and conflict resolution methods and practices.
  • Experience researching and analyzing statistical or informational data.
  • Skilled in effectively utilizing written communication in the development of investigative reports, management reports, training guidelines, and written descriptions.
  • Skilled in utilizing verbal communication in presentations and responses to inquiries and complaints.
  • Experience identifying, diffusing and mediating differences, and developing consensus.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
  • Proficiency in MS Office Suite
  • A valid driver’s license is required to visit another local company office.
  • PHR/SPHR certificate is an asset.


Salary is commensurate with experience and education. Free parking. Casual attire.