Position Title: Bilingual Case Manager / Personal Injury
Location: Charlotte, North Carolina
Apply at: https://jonesnet.com/careers.html#/jobs/15644
Jones Networking is recruiting for a Bilingual Case Manager for an opportunity with a Personal Injury Law Firm in Charlotte, North Carolina. Our client offers a competitive salary, generous health benefits package, life and disability insurance, 401(k) retirement plan and excellent work-life balance.
Position Summary for the Bilingual Case Manager / Personal Injury:
– Interview prospective clients over the telephone or in-person.
– Open Insurance Claims and new files.
– Collect and analyze intake information.
– Collect all relevant documents.
– Fully investigate each case.
– Maintain contact with clients on a regular basis.
– Verify insurance coverage and maintain contact with insurance companies.
– Manage medical care of clients.
– Explain procedures or forms to clients.
– Prepare documents and correspondence.
– Draft settlement demand packages.
– Relay settlement negotiation from attorney to clients and adjusters utilizing demands/offers in Client Profiles.
– Collect documentation of all damages sustained such as medical records, bills, and loss of income.
– Read, interpret and summarize medical records and reports.
– Organize and maintain case files.
– Organize tangible damages.
Qualifications Summary for the Bilingual Case Manager / Personal Injury:
– At least 2+ years of Personal Injury experience in a legal environment.
– Bilingual in English and Spanish required.
– Experience handling North and/or South Carolina cases is required.
– Must be familiar with relevant laws as it applies to personal injury claims, motor vehicle accidents and insurance.
– Knowledge of Needles software is preferred.
– Proficiency with Microsoft Office Suite.
– Knowledge of medical terms and traumatically induced conditions is helpful.
– Knowledge of insurance coverage types and policies is helpful.
– Must have a strong work ethic and be able to work well in a fast paced environment.
– Excellent people skills as the position requires a great deal of client contact.
– Able to manage multiple tasks and meet deadlines.
– Able to prioritize workload and work under pressure.
– Well organized and detail oriented.
– Exceptional communication and written skills.
Salary and Benefits Summary for the Bilingual Case Manager / Personal Injury:
– Salary is commensurate with experience
– Generous health benefits package
– Life and disability insurance
– 401(k) retirement plan
– Work Hours: 8:30AM-5:00PM
If you’re ready to take the next step towards an exciting new career, visit www.jonesnet.com to view all of our current openings in Washington, DC, Baltimore, MD, and Charlotte, NC.