Job Description

Position Title: Residential Maintenance Technician
Industry: Multifamily Residential Property Management
Location: Arlington, Virginia
Status: Full Time

Position Summary:

  • Guarantee expeditious completion of all maintenance requests and apartment turnovers, assuring property maintenance remains in compliance with Virginia Landlord Tenant Laws.
  • Complete assigned work order requests and abide by the make-ready schedule
  • Assist with shop inventory, ensuring that all necessary parts are ordered in a timely fashion and are in stock in time to complete work requests within 48 hours.
  • Conduct daily follow-up calls for closed service requests.
  • Remain in accordance with Federal Fair Housing and Landlord Tenant Laws.
  • Maintain mold logs, snow removal logs, refrigerant usage logs, and MSDS sheets.
  • Maintain accurate records regarding preventative maintenance, annual apartment inspections, move-out inspections, pre-move-in inspections, make-ready checklists, and other reports as requested by management.
  • Maintain vendor relationships, and conduct continuous follow-up on scheduled requests.
  • Direct all property/grounds upkeep, preventative care, and maintenance service efforts.
  • Complete all assigned maintenance tasks on vacant apartment within 5 business days.
  • Acknowledge and perform minor/routine maintenance repairs throughout the property on a daily basis such as trash removal, grocery cart return, light fixture damages, bulb replacements, wall damages, etc.
  • Ensure locks are changed and new keys are made following every move-out.
  • Utilize and manage MRI Workspeed “tasks” for Preventative Maintenance items.
  • Comply with all OSHA regulations and any applicable laws regarding health, safety, or working environment.
  • Verify all locks and doors secure properly.
  • Ensure all tools and property equipment are in excellent condition, and are operating as intended.
  • Identify all utility meter cut-offs, apartment and fixture cut-offs; prepare maps for each location.
  • Maintain a positive and upbeat demeanor with outstanding customer service to tenants and vendors.

Qualifications Summary:

  • Minimum two years previous maintenance experience in residential / multi-family property management.
  • CFC Certification desired.
  • Intermediate skills in performing HVAC, mechanical, electrical, plumbing, and appliance repairs.
  • Experience troubleshooting, repairing and replacing boilers and chillers preferred.
  • Experience with Entrata and MRI Workspeed a plus.
  • Ability to read and comprehend both ladder wiring diagrams / HVAC schematics and have the capability to troubleshoot and perform repairs on both residential and commercial units.
  • Knowledge of risk management, OSHA, and MSDS desired..
  • Experience with Fire Suppression / life-safety equipment.
  • Knowledge of Fire Control panels and Annunciations.
  • Familiarity with electronic gate systems, pumps, and motors.
  • Intermediate experiential knowledge of energy-efficient appliances.
  • Familiarity with drywall work, painting, caulking, and basic carpentry.
  • Ability to work on-call for one week, every six weeks.
  • Must have reliable transportation and have the ability to travel between sites and respond to on-call/after-hour emergencies within 45 minutes.
  • Capable of occasionally lifting, pushing, pulling, or transporting 50 pounds or more.
  • Ability to move around property sites, which includes climbing stairs and ladders.

Excellent benefits offered including medical, dental, vision, retirement plan, free parking and competitive salary.