Property Damage Specialist
Charlotte, North Carolina
Jones Networking is recruiting for a Property Damage Specialist to join a leading Personal Injury Law Firm in Charlotte, NC. The Property Damage Specialist is responsible for providing world class customer service via telephone and in person to all clients of the firm by proactively contacting clients and ensuring their property damage claims are handled expeditiously. Our client offers a competitive salary, health benefits, life and disability insurance, 401k match, PTO and more.
Responsibilities Summary of the Property Damage Specialist:
– Advise clients of possible problems with insurance companies and vehicle storage facilities.
– Document all conversations with clients, adjusters, body shops, etc. in Needles.
– Negotiate property damage claims including storage, rentals, total losses, actual cash value, loss of use, and diminished value.
– Research vehicle values.
– Respond to clients and work with insurance companies to obtain the best result for client’s.
– Prepare required paperwork and obtain appropriate signatures.
– Scan Property Damage letters, titles, estimates, receipts for miscellaneous Property Damage items and finalized Property Damage paperwork and documents.
– File Property Damage paperwork as needed, according to firm procedure in client’s.
– Notarize documents as needed and meet with clients regarding property damage claims.
– Assist Intake department with evaluating whether property damage meets criteria.
Qualifications Summary of the Property Damage Specialist:
– High School Diploma or equivalent required; Associate’s Degree preferred.
– Five years’ experience with auto insurance claims.
– Experience with Needles or other CRM software is a plus.
– Extensive understanding of auto insurance claims and coverages. – Strong customer service skills and ability and desire to work with people.
– Must be able to communicate in a professional manner both verbally and in writing.
Salary and Benefits Summary of the Property Damage Specialist:
– Competitive salary
– Medical, dental, and vision insurance
– Base life insurance paid by the firm plus supplemental option
– Short and long-term disability paid by the firm
– 401(k) with match
– 15 days of PTO to start plus holidays and paid volunteer time