Position Title: Assistant Branch Manager
Industry: Banking / Financial Services
Location: Gainesville, VA
Status: Full time, Direct hire
Position Description:
- Provide superb customer service and exceed customer expectations
- Supervise, motivate, and lead branch team members
- Support all aspects of sales, service and transaction activities at the branch
- Train newly hired branch members and ensure quality control over all related activities
- Assist Branch Manager with overseeing daily branch operations
- Responsible for overseeing and meetings goals, profitability, internal controls, and for ensuring that all personnel consistently meet and exceed service standards
- Serve as back up to Branch Manager
- Suggest ways to support change, process improvements and coach others through change
- Lead by example in sales, service and referrals. Meet monthly referral goals
- Ensure audit controls are followed and maintain strict security measures utilizing dual and internal controls. Track and monitor teller and vault and differences and report concerns to Manager
- Responsible for contributing to all performance reviews for branch staff
- In the absence of the Branch Manager, the Assistant Branch Manager supervises the entire branch.
- May participate in the selection and/or hiring process for new employees
Qualifications Summary:
- Minimum three years experience in a team lead or supervisory role within a financial institution, bank or credit union
- Bachelor’s Degree desired
- Understanding of loan products and how to read credit reports
- Ability to confidently coach and lead employees
- Experience with initiating referrals and cross-sell products and services
- Excellent verbal and written communication skills
- In depth knowledge of Federal and State Banking Regulations
- Consumer Underwriting and Credit Report knowledge preferred
- NMLS Registration an asset
- Knowledge of state regulations for Safe Deposit Boxes
- Knowledge of Risk Management and Compliance policies
- Proficiency in Microsoft Office Suite
- Great leadership skills
- Strong knowledge of risk management and loss prevention
Salary is commensurate with years of experience and education. The selected candidate will undergo a background and credit screening. US citizenship is required to obtain a secret clearance.