Job Description Title: Call Center Agent Supervisor Location: Fort Mill, South Carolina Industry: Manufacturing Work Hours: 8:00 AM - 5:00 PM Reports To: Call Center Manager Position Summary: The position of Call Center Agent Supervisor is a critically important position, ensuring a service-oriented and professional call center environment through excellent communication, customer focus and internal leadership. This team member will [...]
Position Title: Order Processing Representative Location: Parkville, Maryland (Baltimore County) Industry: Window and Door Sales Position Description: - Responsible for ordering windows and doors from multiple vendors. - Manually complete order forms to email to vendors. - Utilize Installer's measurements and transpose onto order forms and into the ordering system. - Work closely with Installation Scheduler to coordinate ship dates from vendors. - Maintain [...]
Job Description Title: Call Center Representative Location: Fort Mill, South Carolina Industry: Manufacturing Reports To: Call Center Manager Work Hours: 8:00 AM - 5:00 PM Position Summary: The Call Center Representative position is responsible to delivery extraordinary service to internal and external Customers. This position requires excellent communication skills and attention to detail as well as exceptional customer service [...]
Job Description Position Title: Call Center Representative Location: Herndon, Virginia Industry: Financial Services Status: Temporary to hire, full time Position Summary: Provide exceptional customer service in a call center environment Respond to customers and members by telephone, email and online chat Research answers to questions and provide timely follow up Maintain updated knowledge [...]
Job Description Position Title: Call Center Representative Location: Herndon, Virginia Industry: Financial Services Status: Temporary to hire, full time Position Summary: Provide exceptional customer service in a call center environment Respond to customers and members by telephone, email and online chat Research answers to questions and provide timely follow up Maintain updated knowledge of [...]
Position Title: Order Processing Representative Location: Parkville, Maryland (Baltimore County) Industry: Window and Door Sales Position Description: - Responsible for ordering windows and doors from multiple vendors. - Manually complete order forms to email to vendors. - Utilize Installer's measurements and transpose onto order forms and into the ordering system. - Work closely with Installation Scheduler to coordinate ship dates from vendors. [...]
Position Title: Customer Service Manager Report to: Director of Sales Location: Chantilly, Virginia Status: Full time, Direct hire, Exempt POSITION SUMMARY Manage, lead, train and direct the Customer Service Team Responsible for performance management and hiring of new employees within the Customer Service Department Oversee and actively analyze open order reports to best meet or [...]