Bilingual Front Desk Administrator, Charlotte, North Carolina

Bilingual Front Desk Administrator
Charlotte, North Carolina

https://jonesnet.com/careers.html#/jobs/16078
Position Summary for the Bilingual Front Desk Administrator:
– Greet and welcome visitors of the law firm.
– Answer and screen incoming telephone calls in a fast-paced environment.
– Play a vital role in ensuring outstanding customer satisfaction to all visitors.
– Prepare direct mailings and marketing information.
– Sort incoming mail and prepare outgoing mail.
– Provide administrative support to the Litigation Department.
– Responsible for obtaining client balance verifications by calling hospitals and medical providers to obtain account balances.
– Translate documents for mediations and consultations with Spanish speaking clients.
– Prepare client files with complete medical bills and records.
– Review and assist with preparing medical record summaries.
– Organize and maintain documents in paper and electronic filing systems.
– File, copy and scan documents.

Qualifications Summary for the Bilingual Front Desk Administrator:
– At least 3+ years of front desk and/or administrative experience in a professional environment
– Must speak, read and write Spanish and English
– Prior experience in a professional office environment required
– Excellent customer service and telephone skills
– Ability to multi-task and thrive in a fast paced, dynamic environment
– Experience with organizing legal files and documents
– Organized and excellent attention to detail
– Tech Savvy and proficient with Microsoft Office Suite
– Must be a self-starter with a desire to be a big part of a growing team
– High school diploma required

Compensation for the Bilingual Front Desk Administrator:
– Salary is commensurate with experience
– Generous health benefits package
– Life and disability insurance
– 401(k) retirement plan
– Work Hours: 8:30AM-5:00PM