Position Title: Sales Support Supervisor
Industry: Food Manufacturing
Department: Sales
Reports to: Director of Sales
Location: Sterling, Virginia
Status: Full Time – 50% Hybrid Remote
Jones Networking is recruiting for an Inside Sales Supervisor to oversee an inside sales team of three individuals that work hybrid remote. The Inside Sales Supervisor will ensure their B2B accounts receive impeccable service at all times by effectively training, coaching, and mentoring the Sales Support Coordinators on how to deliver the best support across all sales channels. Our client offers competitive salary and comprehensive healthcare benefits (medical/dental/vision), 401(k) with match, life & disability insurance, corporate discounts, generous PTO plan, casual attire and much more!
Sales Supervisor Position Summary:
-In coordination with the Director of Sales, this role provides leadership to the Sales Coordinators including proactive guidance, troubleshooting support, and issue escalation in accordance with company guidelines and standards.
-Cross-train current sales support members across all sales channels
-Generate periodic sales reports for presentation across all sales channels
-Identify process improvements to alleviate and reduce errors
-Maintain and update pricing contracts, customer reports, sales forecasts, and budgets for assigned sales channels
-Process client forms for new and existing customers and vendors in support of the sales process
-Create, maintain, and review marketing related materials
-Update, maintain, and review price lists on established pricing structures
-Work closely with all assigned customers to meet and exceed their customer needs
-Create and generate ad hoc reports for management review as requested
-Track the Sales teams performance to identify sources of errors and trends
-Provide feedback to Sales Support Manager regarding team performance
Qualifications Summary:
-Bachelor’s Degree in Business Administration or related field required
-Strong working knowledge of Office 365
-Minimum three years of progressive experience serving in a Sales Support role
-Minimum one year of supervisory experience
-Ability to interact effectively with all levels of management and customers in a courteous and professional manner
-Strong leadership skills
-Knowledge of food services and/or manufacturing industry desired
-Ability to effective work within established deadlines